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Policies

Price and rate policy

Price = metal weight x rate for the karat + making charges + GST (3%). Rates are the store board rates and can change during the day. When you place an order on this website, the rates at that exact time are recorded in your order and bill. Prices on the site are estimates; the final invoice is issued by the store. Ask the store for the written terms of any refund-if-rates-fall promise.

Returns, exchange and delivery

Privacy policy

When you place an order or a custom request we collect your name, phone number and order details only to process and confirm your order. We do not sell your data. The AI assistant processes the questions you type; please do not share card numbers, OTPs or passwords. Orders are confirmed on WhatsApp, so WhatsApp's own privacy terms also apply. To correct or delete your details, message us on WhatsApp +91 63005 56301.

Terms of use

Product images may be illustrations or photographs; actual pieces can differ slightly in colour and finish. Weights, purity and availability are confirmed by the store. This website does not take online payments; payment and invoicing happen at the store. Gold and silver rates are indicative until your order is confirmed.

These are general templates. Please have them reviewed by your accountant or advisor and add your own return, exchange and delivery terms in config.js (CFG.store).